Data collection optimization in managed networks

A non-transitory computer-readable medium having encoded therein programming code executable by one or more processors to perform or control performance of operations of data collection optimization in a managed network having a digital experience (DEX) platform, the operations comprising:

• collecting data from a plurality of managed endpoints according to first collection criteria in a managed network, wherein the first collection criteria include a first collection frequency and a first collection verbosity;
• identifying, in the collected data, device context data that indicates a defined event exists in the managed network relative to an endpoint of the plurality of managed endpoints, wherein one or both of the collected data and the device context data are used to compute a digital experience index of a user of the endpoint;
• responsive to the identified device context data:
• modifying one or both of the first collection frequency and the first collection verbosity to implement a second collection criteria relative to at least a subset of managed endpoints of the plurality of managed endpoints;
• collecting additional data from the subset of managed endpoints according to the second collection criteria;
• receiving additional context data that indicates the defined event no longer exists in the managed network;
• and
• responsive to receipt of the additional context data, collecting data from the plurality of managed endpoints according to the first collection criteria.