Incident And Triggering Services Prediction

A method, comprising:

• identifying a current state comprising services that triggered incidents in a lookback window;
• identifying predicted services likely to trigger incidents in a prediction window based on the current state,
• wherein the predicted services are identified using a machine learning model that is trained to identify temporal associations between historically incident triggering services, a length of the lookback window, and a length of the prediction window;
• and
• transmitting a notification with respect to at least one of the predicted services.

A device, comprising:

• one or more memories;
• and
• one or more processors, the one or more processors configured to execute instructions stored in the one or more memories to:
• identify a current state comprising incidents occurring in a lookback window;
• identify, using an incidents prediction model, predicted incidents likely to occur in a prediction window, wherein the incidents prediction model is trained to identify temporal associations between historically occurring incidents, a length of the lookback window, and a length of the prediction window;
• identify, using a services prediction model, predicted services likely to trigger the predicted incidents in the prediction window;
• and
• assign an incident triggered by one of the predicted services to a responder assigned to one of the incidents occurring in the lookback window.