Methods and systems for evaluating energy conservation and guest satisfaction in hotels

A system for determining a sleep quality score for a guest room of a hotel having a plurality of guest rooms, the system comprising:

• a hotel network to which each of the plurality of guest rooms are operably coupled;
• a server operatively coupled to the hotel network, the server configured to:
• determine when the guest room is rented and occupied;
• receive via one or more networks including the hotel network a plurality of parameters from one or more devices within the guest room;
• determine a measure of guest activity in the guest room during a predefined time period at night when the guest room is determined to be rented and occupied based at least in part on one of more of the plurality of parameters that are received from the one or more devices within the guest room;
• determine a sleep quality score for the guest room, wherein the sleep quality score is based at least in part on the measure of guest activity in the guest room during the predefined time period at night when the guest room is determined to be rented and occupied;
• and
• send the sleep quality score of the guest room to a display device for display.

A non-transient computer readable medium storing one or more instructions that when executed by one or more processors cause the one or more processors to:

• determine that a guest room of a hotel facility is rented and occupied;
• determine a measure of guest activity in the guest room during a predefined time period at night when the guest room is determined to be rented and occupied;
• determine a sleep quality score for the guest room, wherein the sleep quality score is based at least in part on the measure of guest activity detected in the guest room during the predefined time period at night when the guest room is determined to be rented and occupied;
• and
• send for display on a display device the sleep quality score determined for the guest room.