Image forming apparatus and control method
AssigneeSharp Kabushiki Kaisha
InventorYOHICHI KIMURA
Life of this patent
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Abstract
Provided is an image forming apparatus including a controller, a communicator that communicates with a management server, and an image former that forms an image. The communicator includes a first communicator and a second communicator. The controller transmits usage information of the image forming apparatus and state information of the image forming apparatus to the management server via the first communicator, and if an abnormality occurs in the first communicator, the controller transmits the usage information of the image forming apparatus or the state information of the image forming apparatus to the management server via the second communicator.
Claims11
An image forming apparatus, comprising:
- a controller;
- and
- an image former, wherein
- the controller is configured to select one of a plurality of communication paths and communicate with an external device via the selected communication path,
- the image former is configured to form an image, and
- the controller performs control to
- transmit usage information of the image forming apparatus or state information of the image forming apparatus to the external device via a first communication path selected by the controller;
- and
- transmit the usage information of the image forming apparatus or the state information of the image forming apparatus to the external device via a second communication path if a problem occurs in the first communication path, the second communication path being selected by the controller and being different from the first communication path.
An image forming apparatus, comprising:
- a controller;
- and
- an image former, wherein
- the controller is configured to select one of a plurality of communication paths and communicate with an external device via the selected communication path,
- the image former is configured to form an image, and
- the controller performs control to
- transmit an error content of the image forming apparatus or error log data of the image forming apparatus to the external device via a first communication path selected by the controller;
- and
- transmit the error content of the image forming apparatus or the error log data of the image forming apparatus to the external device via a second communication path if a problem occurs in the first communication path, the second communication path being selected by the controller and being different from the first communication path.
A control method for an image forming apparatus, the image forming apparatus including:
- a controller;
- and
- an image former, wherein
- the controller is configured to select one of a plurality of communication paths and communicate with an external device via the selected communication path,
- the image former is configured to form an image, and
- the control path comprises:
- transmitting usage information of the image forming apparatus or state information of the image forming apparatus to the external device via a first communication path selected by the controller;
- and
- transmitting the usage information of the image forming apparatus or the state information of the image forming apparatus to the external device via a second communication path if a problem occurs in the first communication path, the second communication path being selected by the controller and being different from the first communication path.
A control method for an image forming apparatus, the image forming apparatus including:
- a controller;
- and
- an image former, wherein
- the controller is configured to select one of a plurality of communication paths and communicate with an external device via the selected communication path,
- the image former is configured to form an image, and
- the control path comprises:
- transmitting an error content of the image forming apparatus or error log data of the image forming apparatus to the external device via a first communication path selected by the controller;
- and
- transmitting the error content of the image forming apparatus or the error log data of the image forming apparatus to the external device via a second communication path if a problem occurs in the first communication path, the second communication path being selected by the controller and being different from the first communication path.
Dependencies are inferred from the claim text.