Artificial Intelligence System Using Rule-Based Preprocessing

A system comprising:

• at least one processor;
• and
• a memory, the memory storing instructions which, when executed, cause the at least one processor to:
• receive prescription information comprising a prescription for a patient;
• identify, based on the prescription information, a parameter set for determining a next best action service call from a set of next best action services;
• process the parameter set using a rules engine and a first rule set configured to conditionally determine the next best action service call in response to the parameter set meeting a next best action condition in the first rule set;
• selectively process, using a first machine learning model trained for the set of next best action services, the parameter set to determine the next best action service call;
• and
• initiate the next best action service call.

A system comprising:

• at least one processor;
• and
• a memory, the memory storing instructions which, when executed, cause the at least one processor to:
• determine a set of next best action services;
• determine a training data set comprised of parameter sets for a plurality of prescriptions for a plurality of patients;
• label the training data set for the set of next best action services;
• iteratively train a first machine learning model to correlate parameter sets to predicting a next best action service from the set of next best action services;
• receive prescription information comprising a prescription for a patient;
• identify, based on the prescription information, a target parameter set for determining a next best action service call from the set of next best action services;
• process the parameter set using a rules engine and a first rule set configured to conditionally determine the next best action service call in response to the parameter set meeting a next best action condition in the first rule set;
• selectively process, using the first machine learning model, the parameter set to determine the next best action service call;
• and
• initiate the next best action service call.