US 2024/0403548 A1 · COMMUNICATION FULFILLMENT SYSTEMS AND METHODS

Abstract

A communication creation system for generating a communication using a remote terminal can include at least one memory including computer program instructions and at least one processor and may be interactively accessed by one or more client-users through the terminal. The system may receive client-user specified data insertion instructions from the remote terminal. The data insertion instructions may comprise client-user specified data and instructions for insertion of third-party data. Third-party data may be automatically requested and received from a third-party technology service provider using an adaptive engine implemented by the processor, the memory and the computer program instructions. The system may process the data insertion instructions in accordance with the least one client-user generated rule/instruction, insert the client-user specified data into a first specified zone of a template for the communication and insert the third-party data into a second specified zone of the template. The third-party data may include hyperlink data, deep link data or digital communications protocol data. Deep link data may comprise an optically-readable code. Hyperlink data or deep link data may point to a URL for a third-party online transaction facility such as a payment portal. The third party data may also compromise digital communication protocol data for utilizing the services of message services provider such as an email services provider or SMS message service provider.

Claims33

Dependent claims

A client-user driven communication creation system for generating a communication using a remote terminal remote from the system, the system comprising:

at least one memory including computer program instructions;
and
at least one processor that may be accessed remotely by the terminal,
wherein the at least one memory and the computer program instructions are configured to, with the at least one processor, cause the system at least to:
receive client-user specified data insertion instructions including client-user specified data from the remote terminal to the processor, the client-user specified data insertion instructions including instructions for insertion of third-party data;
process the client-user specified data in accordance with a program configuration engine implemented by the processor, the at least one memory and the computer program instructions;
insert the client-user specified data into at least a first specific zone of a template in accordance with at least a first client-user generated rule/instruction provided by the program configuration engine;
process the instructions for insertion of third-party data in accordance with an adaptive engine implemented by the at least one memory and the computer program instructions to at least request and receive the third-party data from a remote third party technology service provider, the third-party data comprising one or more of (i) hyperlink data, (ii) deep link data, and (iii) digital communications protocol data;
insert the third-party data into at least a second specific zone of the template in accordance with at least a second client-user generated rule/instruction provided by the adaptive engine, and
initiate transmission of the communication to at least one recipient.

7 more elements

A method for generating a communication based on at least one client-user generated rule/instruction entered by a client-user using a remote terminal that is interconnected to a processor and a memory which contains at least computer program instructions for operating the processor, said method comprising the steps of:

storing the at least one client-user generated rule/instruction in the memory;
providing at least one template for the communication, the template including at least a first data-insertable zone and a second data-insertable zone;
receiving client-user specified data insertion instructions including client-user specified data from the remote terminal to the processor, the client-user specified data insertion instructions including instructions for insertion of third-party data;
obtaining the third-party data from a third-party technology service provider using an engine implemented by the processor, the memory and the computer program instructions;
processing the data insertion instructions for insertion of the third-party data in accordance with an adaptive engine implemented by the processor, the memory and the computer program instructions to at least request and receive the third-party data from a remote third party technology service provider, the third-party data comprising one or more of (i) hyperlink data, (ii) deep link data, and (iii) digital communications protocol data;
processing the client-user specified data insertion instructions in accordance with at the least one client-user generated rule/instruction;
generating the communication by inserting, in accordance with at the least one client-user generated rule/instruction, the client-user specified data into the first zone of the template and the third-party data into the second zone of the template, and
initiating transmission of the communication to at least one recipient, the communication containing at least the client-user specified data and the third-party data.

5 more elements

Dependencies are inferred from the claim text.

Communication fulfillment systems and methods

Life of this patent

Communication fulfillment systems and methods

Life of this patent

Abstract

Claims33