Systems and methods for hybrid intercom, video monitoring, and access control operations

A non-transitory, processor-readable medium storing instructions that, when executed by a processor, cause the processor to:

• receive a call request associated with a caller;
• generate a receiver identifier based on at least one of (1) badge event data associated with a receiver or (2) video data associated with the caller;
• generate a modified call routing sequence based on the receiver identifier and a predefined call routing sequence that is different from the modified call routing sequence, the modified call routing sequence including the receiver identifier;
• and
• cause a message to be sent to a compute device associated with the receiver based on the modified call routing sequence.

An apparatus, comprising:

• a processor;
• and
• a memory operably coupled to the processor, the memory storing instructions to cause the processor to:
• receive a call request via an intercom operably coupled to the processor;
• receive at least one of (1) badge event data via an access control device operably coupled to the processor, or (2) video data via a camera operably coupled to the processor, the intercom, the access control device, and the camera being co-located at an ingress location;
• and
• cause display, via a graphical user interface operably coupled to the processor, of a depiction of a modified call routing sequence that is generated based on a predefined call routing sequence and the at least one of the badge event data or the video data.