# US 2024/0202808 A1 · Modelled service object in multi-source vr environment > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 2024/0202808 A1 - Document ID: US20240202808A1 - Status: Published application - Kind: A1 - Application number: 18/066,471 - Filed: 2022-12-15 - Published: 2024-06-20 - Earliest claimed: 2022-12-15 - Assignees: Truist Bank - Applicants: Truist Bank - Inventors: Barath Jayaraman - Web page: https://patentgrep.com/patent/US20240202808A1 ## CPC - G06Q 30/0643: {graphically representing goods, e.g. 3D product representation} - H04L 63/08: {for authentication of entities (cryptographic mechanisms or cryptographic arrangements for entity authentication H04L9/32)} - G06F 3/011: {Arrangements for interaction with the human body, e.g. for user immersion in virtual reality (blind teaching G09B21/00)} - G06Q 20/3223: {Realising banking transactions through M-devices} - G06Q 40/02: Banking, e.g. interest calculation or account maintenance (credit or loans G06Q40/03) - G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR - H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M) - G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N) ## Abstract A system for deploying a modeled service object in a virtual environment includes a computing system having a processor configured to execute computer-readable instructions, and a memory device and/or non-transitory storage device maintaining account records for registered users each having at least one user device. A network connection operatively connects the computing system to the user devices. Upon execution of computer-readable instructions, the computing system performs steps including, for each specific user of the multiple registered users upon initiation of interaction by the specific user: causing display, by a user device of the specific user, of a service object in a three dimensional virtual environment; and upon an access request by the specific user, via said user device of the specific user, sending at least one datum regarding at least one account record for the specific user to said user device. ## Claims ### Claim 1 A system for deploying a modeled service object in a virtual environment, the system comprising: a computing system including one or more processor configured to execute computer-readable instructions, and at least one of a memory device and a non-transitory storage device maintaining at least one account record for each of multiple registered users each having at least one user device; and a network connection for operatively connecting the computing system to the user devices of the multiple registered users; wherein, upon execution of the computer-readable instructions, the computing system performs steps comprising, for each specific user of the multiple registered users upon initiation of interaction by the specific user: causing display, by a user device of the specific user, of a service object in a three dimensional virtual environment; and upon an access request by the specific user, via said user device of the specific user, sending at least one datum regarding at least one account record for the specific user to said user device. ### Claim 2 (depends on 1) The system according to claim 1, wherein: maintaining at least one account record for each of multiple registered users comprises maintaining each said account record in association with at least one quantized resource of each of multiple registered users, and the at least one datum regarding at least one account record for the specific user regards at least one of: incrementing at least one quantized resource of the specific user; decrementing at least one quantized resource of the specific user; transferring at least one quantized resource of the specific user; exchanging at least one quantized resource of the specific user; and reporting at least one quantized resource of the specific user. ### Claim 3 (depends on 2) The system according to claim 2, wherein before sending the at least one datum, the computing system performs at least one step comprising authenticating the user. ### Claim 4 (depends on 3) The system according to claim 3, wherein authenticating the user comprises authenticating at least one of a password and biometric data. ### Claim 5 (depends on 1) The system according to claim 1, wherein the computing system further causes display, by said user device, of a mapping of multiple service object locations in the three dimensional virtual environment. ### Claim 6 (depends on 1) The system according to claim 1, wherein, upon execution of the computer-readable instructions, the computing system performs steps comprising: causing display, on said user device, of a simulated agent in the three dimensional virtual environment; and controlling the simulated agent to engage the specific user represented by a user customized graphical indicium in the three dimensional virtual environment. ### Claim 7 (depends on 6) The system according to claim 6, wherein controlling the simulated agent to engage the specific user comprises conducting a bidirectional communication session with the user via the simulated agent and the user customized graphical indicium in the three dimensional virtual environment. ### Claim 8 (depends on 1) The system according to claim 1, wherein, upon execution of the computer-readable instructions, the computing system performs steps comprising: receiving a request from the specific user regarding at least one service of multiple services made available at least in part by a first entity; and disseminating to the specific user via said user device at least a first information item associated with the at least one service. ### Claim 9 (depends on 1) The system according to claim 1, wherein causing display of a service object in a three dimensional virtual environment comprises causing display of at least one of a virtual kiosk and a virtual branch office of a first entity. ### Claim 10 (depends on 9) The system according to claim 9, wherein: the first entity maintains account records each associated with a respective one of multiple users, the multiple users including said specific user; and the account records associated with said specific user are inaccessible to said specific user without user authentication. ### Claim 11 A system for deploying a modeled service object in a virtual environment, the system comprising: a computing system including one or more processor configured to execute computer-readable instructions, and at least one of a memory device and a non-transitory storage device maintaining account records regarding quantized resources for respective multiple registered users; and a network connection for operatively connecting the computing system to user devices; wherein, upon execution of the computer-readable instructions, the computing system performs steps comprising, upon initiation of interaction by a specific user via a specific user device: causing display, by the specific user device, of a service object in a three dimensional virtual environment; upon an access request by the specific user, via said specific user device, authenticating the specific user as one of said multiple registered users; and sending at least one datum regarding at least one account record for the specific user to said specific user device. ### Claim 12 (depends on 11) The system according to claim 11, wherein the at least one datum regards at least one of: incrementing at least one quantized resource of the specific user; decrementing at least one quantized resource of the specific user; transferring at least one quantized resource of the specific user; exchanging at least one quantized resource of the specific user; and reporting at least one quantized resource of the specific user. ### Claim 13 (depends on 12) The system according to claim 12, wherein authenticating the specific user comprises authenticating at least one of a password and biometric data. ### Claim 14 (depends on 1) The system according to claim 1, wherein the computing system further causes display, by said user device, of a mapping of multiple service object locations in the three dimensional virtual environment. ### Claim 15 A method for a computing system to deploy a modeled service object in a virtual environment, the computing system including one or more processor, at least one of a memory device and a non-transitory storage device maintaining at least one account record for each of multiple registered users each having at least one user device, and a network connection for operatively connecting the computing system to the user devices of the multiple registered users, wherein, upon execution of the computer-readable instructions, the computing system performs steps comprising, for each specific user of the multiple registered users upon initiation of interaction by the specific user: causing display, by a user device of the specific user, of a service object in a three dimensional virtual environment; and upon an access request by the specific user, via said user device of the specific user, sending at least one datum regarding at least one account record for the specific user to said user device. ### Claim 16 (depends on 1) The method according to claim 1, wherein: maintaining at least one account record for each of multiple registered users comprises maintaining each said account record in association with at least one quantized resource of each of multiple registered users, and the at least one datum regarding at least one account record for the specific user regards at least one of: incrementing at least one quantized resource of the specific user; decrementing at least one quantized resource of the specific user; exchanging at least one quantized resource of the specific user, and reporting at least one quantized resource of the specific user. ### Claim 17 (depends on 16) The method according to claim 16, wherein before sending the at least one datum, the computing system performs at least one step comprising authenticating the user. ### Claim 18 (depends on 17) The method according to claim 17, wherein authenticating the user comprises authenticating at least one of a password and biometric data. ### Claim 19 (depends on 16) The method according to claim 16, wherein the computing system further causes display, by said user device, of a mapping of multiple service object locations in the three dimensional virtual environment. ### Claim 20 (depends on 16) The method according to claim 16, wherein, upon execution of the computer-readable instructions, the computing system performs steps comprising: causing display, on said user device, of a simulated agent in the three dimensional virtual environment; and controlling the simulated agent to engage the specific user represented by a user customized graphical indicium in the three dimensional virtual environment.