# US 2024/0202302 A1 · Information processing system, information processing apparatus, image forming apparatus, authenticating method, and non-transitory recording medium > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 2024/0202302 A1 - Document ID: US20240202302A1 - Status: Published application - Kind: A1 - Application number: 18/522,883 - Filed: 2023-11-29 - Published: 2024-06-20 - Earliest claimed: 2022-12-16 - Assignees: Ricoh Company, Ltd. - Inventors: Takashi Kitamura - Web page: https://patentgrep.com/patent/US20240202302A1 ## CPC - G06F 21/32: using biometric data, e.g. fingerprints, iris scans or voiceprints - G06F 3/1222: {Increasing security of the print job} - G06F 3/1238: {Secure printing, e.g. user identification, user rights for device usage, unallowed content, blanking portions or fields of a page, releasing held jobs} - G06F 3/1284: {Local printer device} - G06V 40/172: {Classification, e.g. identification} - G06V 40/50: Maintenance of biometric data or enrolment thereof - G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N) - G06V: IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING ## Abstract An information processing system includes circuitry. The circuitry collates authentication target face information with registered face information to generate a collation result. The authentication target face information is acquired by reading face information of a person to be authenticated. The registered face information has been registered in advance in association with user identification information. When multiple pieces of user identification information are found based on the collation result indicating multiple pieces of registered face information satisfying a predetermined authentication condition, the multiple pieces of user identification information of the user identification information being associated with the multiple pieces of registered face information of the registered face information, the circuitry requests entry of an at least partial password and authenticates the person to be authenticated, based on entered password information and multiple pieces of password registration information, which are stored in association with the multiple pieces of user identification information. ## Claims ### Claim 1 An information processing system comprising circuitry configured to: collate authentication target face information with registered face information to generate a collation result, the authentication target face information being acquired by reading face information of a person to be authenticated, the registered face information having been registered in advance in association with user identification information; in a case where a plurality of pieces of user identification information are found based on the collation result indicating a plurality of pieces of registered face information satisfying a predetermined authentication condition, the plurality of pieces of user identification information of the user identification information being associated with the plurality of pieces of registered face information of the registered face information, request entry of an at least partial password; and authenticate the person to be authenticated, based on entered password information and a plurality of pieces of password registration information, the plurality of pieces of password registration information being stored in association with the plurality of pieces of user identification information. ### Claim 2 (depends on 1) The information processing system according to claim 1, wherein the at least partial password is a part of an entire password or the entire password. ### Claim 3 (depends on 1) The information processing system according to claim 1, wherein the predetermined authentication condition is satisfied when a degree of coincidence between the authentication target face information and the registered face information exceeds a predetermined threshold. ### Claim 4 (depends on 3) The information processing system according to claim 3, wherein the predetermined threshold is a threshold for determining a candidate of corresponding user identification information corresponding to the person to be authenticated, and wherein the circuitry is configured to determine, as the candidate, the user identification information corresponding to the registered face information coincident with the authentication target face information by a degree exceeding the threshold. ### Claim 5 (depends on 3) The information processing system according to claim 3, wherein the predetermined threshold is a threshold for determining that authentication is successful, and wherein the circuitry is configured to: determine the user identification information corresponding to the registered face information coincident with the authentication target face information by a degree exceeding the threshold, as corresponding user identification information corresponding to the person to be authenticated; and determine that authentication is successful with the corresponding user identification information. ### Claim 6 (depends on 1) The information processing system according to claim 1, wherein the circuitry is configured to: identify, based on the entered password information and the plurality of pieces of password registration information, single user identification information of the plurality of pieces of user identification information as corresponding user identification information corresponding to the person to be authenticated; and determine whether to authenticate with the identified corresponding user identification information, based on the entered password information. ### Claim 7 (depends on 1) The information processing system according to claim 1, wherein, in a case where single user identification information is found based on the collation result, the single user identification information corresponding to single registered face information having a degree of coincidence with the authentication target face information exceeding a threshold for determining that authentication is successful, the circuitry is configured to successfully complete authentication with the single user identification information, the single user identification information being corresponding user identification information corresponding to the person to be authenticated. ### Claim 8 (depends on 1) The information processing system according to claim 1, wherein, in a case where single user identification information is found based on the collation result, the single user identification information corresponding to single registered face information having a degree of coincidence with the authentication target face information exceeding a threshold for determining candidate but not exceeding by a threshold for determining that authentication is successful, the circuitry is configured to: request entry of the at least partial password; and determine whether to authenticate with the single user identification information, based on the entered password information, the single user identification information being corresponding user identification information corresponding to the person to be authenticated. ### Claim 9 (depends on 1) The information processing system according to claim 1, wherein the circuitry is configured to: compare characters of the password registration information between the plurality of pieces of password registration information, character by character from the beginning, to determine a predetermined number of characters up to a first nonoverlapping character; in a case where the predetermined number of characters is equal to or less than a predefined threshold number of characters, request entry of a partial password including at least the predetermined number of characters from the beginning, as the at least partial password; and in a case where the predetermined number of characters is greater than the threshold number of characters, request entry of an entire password as the at least partial password. ### Claim 10 (depends on 9) The information processing system according to claim 9, wherein, in a case where an error is found in the entered password information that is entered in response to the request for the entry of the partial password, the circuitry is configured to: store, as an authentication failure group, the found plurality of pieces of user identification information; and restrict authentication of the authentication failure group with the entry of the partial password until the authentication with the entry of the entire password succeeds at least once. ### Claim 11 (depends on 1) The information processing system according to claim 1, wherein, in a case where the plurality of pieces of user identification information are found based on the collation result indicating the plurality of pieces of registered face information satisfying the predetermined authentication condition, the circuitry is configured to temporarily authenticate the person to be authenticated as a guest user and defer requesting entry of the at least partial password and authenticating the person to be authenticated until an operation limited to a specific user occurs. ### Claim 12 (depends on 1) The information processing system according to claim 1, wherein, in a case where authentication is not successful based on the collation result alone, the circuitry is configured to: receive setting as to whether to enable alternative authentication; and receive association of an authentication scheme used in alternative authentication with a range of degrees of coincidence between the authentication target face information and the registered face information, wherein the authentication scheme used in the alternative authentication is entry of the at least partial password, and wherein the predetermined authentication condition indicates that the at least partial password is within the associated range of degrees of coincidence. ### Claim 13 (depends on 1) The information processing system according to claim 1, wherein the circuitry is configured to display, on a display, the found plurality of user identification information when requesting entry of the at least partial password. ### Claim 14 An information processing apparatus comprising circuitry configured to: acquire a result of collation between authentication target face information and registered face information, the authentication target face information being acquired by reading face information of a person to be authenticated, the registered face information having been registered in advance in association with user identification information; in a case where a plurality of pieces of user identification information are found based on the result of collation indicating a plurality of pieces of registered face information satisfying a predetermined authentication condition, the plurality of pieces of user identification information of the user identification information being associated with the plurality of pieces of registered face information of the registered face information, request entry of an at least partial password; and authenticate the person to be authenticated, based on entered password information and a plurality of pieces of password registration information, the plurality of pieces of password registration information being stored in association with the plurality of pieces of user identification information. ### Claim 15 (depends on 14) An image forming apparatus comprising the information processing apparatus according to claim 14, wherein the circuitry is further configured to: provide at least one function related to an image; and authenticate the person to be authenticated as login processing for use of the at least one function. ### Claim 16 An authenticating method, comprising: collating authentication target face information with registered face information to generate a collation result, the authentication target face information being acquired by reading face information of a person to be authenticated, the registered face information having been registered in advance in association with user identification information; in a case where a plurality of pieces of user identification information are found based on the collation result indicating a plurality of pieces of registered face information satisfying a predetermined authentication condition, the plurality of pieces of user identification information of the user identification information being associated with the plurality of pieces of registered face information of the registered face information, requesting entry of an at least partial password; and authenticating the person to be authenticated, based on entered password information and a plurality of pieces of password registration information, the plurality of pieces of password registration information being stored in association with the plurality of pieces of user identification information. ### Claim 17 (depends on 16) A non-transitory recording medium storing a plurality of instructions which, when executed by one or more processors, causes the one or more processors to perform the authenticating method according to claim 16.