Information processing apparatus, management system, and information processing method

A management system, comprising:

• an order-receiving terminal configured to receive an order of a customer in a store;
• a kitchen terminal configured to notify a cooking place of the order received by the order-receiving terminal;
• an information processing apparatus configured to manage the order in coordination with the order-receiving terminal and the kitchen terminal via a communication device in the store;
• a communication component configured to be communicably connected to a server configured to store an order received by an external service not connected to the communication device in the store;
• an acquisition component configured to acquire the order received by the external service from the server via the communication component;
• and
• a conversion component configured to convert the order acquired by the acquisition component into a format conforming to the order-receiving terminal and to transmit the converted order to the kitchen terminal.

An information processing method for a management system comprising an order-receiving terminal configured to receive an order of a customer in a store, a kitchen terminal configured to notify a cooking place of the order received by the order-receiving terminal, and an information processing apparatus configured to manage the order in coordination with the order-receiving terminal and the kitchen terminal via a communication device in the store, the information processing method comprising:

• communicably connecting to a server configured to store an order received by an external service not connected to the communication device in the store;
• acquiring the order received by the external service from the server via a communication component;
• and
• converting the acquired order into a format conforming to the order-receiving terminal and transmitting the converted order to the kitchen terminal.