A method for scheduling operation and maintenance personnel based on an Internet of Things (IoT) system for smart gas installation management, wherein the Internet of Things system includes a smart gas user platform, a smart gas service platform, a smart gas operation management platform, a smart gas sensor network platform, and a smart gas object platform that interact in sequence, the smart gas object platform includes a smart gas indoor installation engineering object sub-platform and a smart gas indoor device object sub-platform, the method is implemented based on the smart gas operation management platform, and the method comprises:
- obtaining user installation information of at least one operation and maintenance area uploaded by the smart gas user platform through the smart gas service platform;
- determining, based on the user installation information and an acceptance condition, target installation information of the at least one operation and maintenance area, generating a personnel query instruction, and sending the personnel query instruction to the smart gas indoor installation engineering object sub-platform for execution, the personnel query instruction being used to obtain an operation and maintenance personnel scheduling condition of the at least one operation and maintenance area;
- determining, based on the target installation information and the operation and maintenance personnel scheduling condition, a door-to-door service plan for the at least one operation and maintenance area, the door-to-door service plan including a door-to-door time, door-to-door personnel, and a door-to-door service content corresponding to the target installation information;
- determining, based on the target installation information and a historical comprehensive count of on-call personnel of the at least one operation and maintenance area, an important point and a secondary point of the at least one operation and maintenance area, as well as a first collection frequency of a gas metering device configured at the important point, and a second collection frequency of a gas metering device configured at the secondary point;
- wherein the important point is related to a target installation address corresponding to the target installation information, and the secondary point is related to other reporting location in the operation and maintenance area;
- obtaining collection data of a gas device configured in the operation and maintenance area uploaded by the smart gas indoor device object sub-platform through the smart gas sensor network platform, and determining a gas-related feature of the operation and maintenance area based on the collection data;
- determining a count of on-call personnel of the at least one operation and maintenance area based on the gas-related feature of the at least one operation and maintenance area, the target installation information, and the door-to-door service plan;
- in response to a determination that there is at least one operation and maintenance area satisfying a preset scheduling condition, determining a scheduling capability value of the at least one operation and maintenance area;
- the scheduling capability value reflecting an ability to dispatch operation and maintenance personnel to other operation and maintenance areas;
- based on the scheduling capability value of the at least one operation and maintenance area, determining a real-time scheduling instruction and issuing the real-time scheduling instruction to the smart gas indoor installation engineering object sub-platform for execution, the real-time scheduling instruction including scheduling arrangement for on-call personnel in different operation and maintenance areas;
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- in response to compensation time off information uploaded by the smart gas indoor installation engineering object sub-platform, updating the scheduling capability value of the at least one operation and maintenance area, and adjusting the real-time scheduling instruction.