Processing apparatus, processing method and program

A processing device comprising:

• an acquisition unit, comprising one or more processors, configured to acquire service operation data input from a user, the service operation data including terms related to a business process to be realized;
• a specification unit, comprising the one or more processors, configured to break down the terms included in the service operation data into elements comprising a subject, a verb, and an object, and specify a missing element in which the term is not set among the elements;
• and
• a complement unit, comprising the one or more processors, configured to extract a record corresponding to the terms included in the service operation data from practice data in which a plurality of records in which a service operation related to a business process realized in past is associated with elements comprising a subject, a verb, and an object is accumulated, and complement the service operation data with the term of the missing element in the extracted record.