Intelligent document notifications based on user comments

A system comprising:

• a memory device;
• and
• a processing device operatively coupled to the memory device, the processing device to perform operations comprising:
• identifying a subset of files with comments to be of interest to a user of a cloud-based content management platform, wherein identifying the subset of files with comments to be of interest to the user comprises:
• providing characteristics of a set of comments included in a plurality of files associated with a user account of the user on the cloud-based content management platform as input to a trained machine learning model, the set of comments pertaining to one or more comment threads comprising comments added by other users in the plurality of files;
• determining, based on one or more outputs of the trained machine model, rankings of individual comments from the set of comments included in the plurality of files, each ranking indicating whether a respective comment is to be of interest to the user;
• and
• identifying, among the plurality of files associated with the user account of the user, the subset of files each including at least one comment with a ranking indicating that a respective comment is to be of interest to the user;
• and
• providing a graphical user interface (GUI) of the cloud-based content management platform for presentation to the user, the GUI identifying the subset of files and, for each identified file, a respective comment included in the identified file, and a date of the respective comment.

A non-transitory computer readable medium storing instructions that, when executed, cause a processing device to perform operations comprising:

• identifying a subset of files with comments to be of interest to a user of a cloud-based content management platform, wherein identifying the subset of files with comments to be of interest to the user comprises:
• providing characteristics of a set of comments included in a plurality of files associated with a user account of the user on the cloud-based content management platform as input to a trained machine learning model, the set of comments pertaining to one or more comment threads comprising comments added by other users in the plurality of files;
• determining, based on one or more outputs of the trained machine model, rankings of individual comments from the set of comments included in the plurality of files, each ranking indicating whether a respective comment is to be of interest to the user;
• and
• identifying, among the plurality of files associated with the user account of the user, the subset of files each including at least one comment with a ranking indicating that a respective comment is to be of interest to the user;
• and
• providing, by the processor, a graphical user interface (GUI) of the cloud-based content management platform for presentation to the user, the GUI identifying the subset of files and, for each identified file, a respective comment included in the identified file, and a date of the respective comment.