Operation device and information processing device
AssigneeToshiba Tec Kabushiki Kaisha
InventorNaoyuki HATTORI
Life of this patent
Estimating the term…
Abstract
According to one embodiment, an operation device, such as printer or the like, includes a display screen, a storage unit, and a control unit. The control unit is configured to detect an error of the operation device and generate a code symbol for display on the display screen. The code symbol encodes at least one of information related to the detected error or a URL of a web service associated with the detected error in the storage unit. The web service is provided by a web server. The control unit is further configured to display the generated code symbol on the display screen.
Claims21
An operation device, comprising:
- a display screen;
- a storage unit;
- and
- a control unit configured to:
- detect an error of the operation device;
- generate a first code symbol for display on the display screen, the first code symbol encoding at least one of information related to the detected error and a URL of a web service associated with the detected error in the storage unit, the web service being provided by a web server;
- and
- display the generated first code symbol on the display screen.
A printer, comprising:
- a display screen;
- a storage unit;
- a printing unit configured to form images on a printable medium;
- and
- a control unit configured to:
- detect an error of the printing unit;
- generate a first code symbol for display on the display screen, the first code symbol encoding at least one of information related to the detected error and a URL of a web service associated with the detected error in the storage unit, the web service being provided by a web server;
- and
- display the generated first code symbol on the display screen.
An information processing device for user help processing systems, the device comprising:
- a communication interface connectable to a network;
- a storage unit for storing error information;
- and
- a processor configured to:
- receive, via the communication interface, information regarding an error related to a code symbol read by a portable terminal from an operation device;
- store the information regarding the error in the storage unit;
- and
- provide a web page, via the communication interface, to portable terminal, the web page corresponding to the error related to the code symbol.
Dependencies are inferred from the claim text.