US 2024/0177575 A1 · SYSTEM AND METHOD FOR PROVIDING AN AUTOMATED PULL REQUEST USING CROSS-CHANNEL COMMUNICATION

Abstract

Systems, computer program products, and methods are described herein for providing an automated pull request using cross channel communications. The method includes receiving an executed action request including a request to obtain information relating to an executed action on an executed action date. The information is obtained via servicing an automated teller machine associated with the executed action. The method also includes determining a last service date for the automated teller machine associated with the executed action. The method further includes comparing the last service date for the automated teller machine associated with the executed action to the executed action date. The method further includes causing a service action related to the automatic teller machine to be executed based on the determination of the last service date before the executed action date.

Claims20

Dependent claims

A system for providing an automated pull request using cross-channel communication, the system comprising:

at least one non-transitory storage device;
and
at least one processor coupled to the at least one non-transitory storage device, wherein the at least one processor is configured to:
receive an executed action request, wherein the executed action request comprises a request to obtain information relating to an executed action performed on an executed action date, wherein the information relating to the executed action is obtained via servicing an automated teller machine associated with the executed action;
determine a last service date for the automated teller machine associated with the executed action;
compare the last service date for the automated teller machine associated with the executed action to the executed action date;
and
based on determining the last service date is before the executed action date, cause a service action related to the automated teller machine to be executed.

5 more elements

A computer program product for providing an automated pull request using cross-channel communication, the computer program product comprising at least one non-transitory computer-readable medium having computer-readable program code portions embodied therein, the computer-readable program code portions comprising:

an executable portion configured to receive an executed action request, wherein the executed action request comprises a request to obtain information relating to an executed action performed on an executed action date, wherein the information relating to the executed action is obtained via servicing an automated teller machine associated with the executed action;
an executable portion configured to determine a last service date for the automated teller machine associated with the executed action;
an executable portion configured to compare the last service date for the automated teller machine associated with the executed action to the executed action date;
and
an executable portion configured to cause a service action related to the automated teller machine to be executed based on determining the last service date is before the executed action date.

2 more elements

Dependencies are inferred from the claim text.

System and method for providing an automated pull request using cross-channel communication

Life of this patent

System and method for providing an automated pull request using cross-channel communication

Life of this patent

Abstract

Claims20