Authentication and control of incoming communication
AssigneeGlobal Tel*Link Corporation
InventorStephen Lee HODGE
Life of this patent
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Abstract
An incoming communication processing system and method is disclosed for providing communication and data services to residents of a controlled facility. Specifically, the incoming communication processing system allows outside parties to initiate communications to residents of a controlled facility. The incoming communication processing system may work in conjunction with or separately from an outgoing communication processing system. Many restrictions and safeguards may be implemented within the incoming communication system in order to prevent improper use.
Claims21
(canceled)
A method for monitoring an incoming communication, comprising:
- receiving the incoming communication;
- determining an outside party associated with the incoming communication;
- retrieving a list of outside parties stored in an incoming communication system;
- recording the incoming communication based on a mismatch between the outside party and the list;
- detecting a three-way communication or a resident-to-resident communication in the recorded incoming communication;
- and
- triggering an alert in response to the detecting.
An incoming communication processing system, comprising:
- a memory;
- and
- at least one processor coupled to the memory and configured to:
- receive the incoming communication;
- determine an outside party associated with the incoming communication;
- retrieve a list of outside parties stored in the incoming communication processing system;
- record the incoming communication based on a mismatch between the outside party and the list;
- detect a three-way communication or a resident-to-resident communication in the recorded incoming communication;
- and
- trigger an alert in response to the detecting.
A non-transitory computer-readable device having instructions stored thereon that, when executed by at least one computing device, cause the at least one computing device to perform operations comprising:
- receiving the incoming communication;
- determining an outside party associated with the incoming communication;
- retrieving a list of outside parties stored in an incoming communication system;
- recording the incoming communication based on a mismatch between the outside party and the list;
- detecting a three-way communication or a resident-to-resident communication in the recorded incoming communication;
- and
- triggering an alert in response to the detecting.
Dependencies are inferred from the claim text.