System for improving distributed network data flow efficiency by generating interaction leads
AssigneeTruist Bank
InventorsTara Marie Curran, Jennifer Joy Wilson
Life of this patent
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Abstract
Systems, apparatuses, and methods that improve network data flow efficiency by generating interaction leads. In various embodiments, the system provides at least one database containing user data, which is searched to generate at least one active lead from the user data. The system provides at least one interaction lead based upon analysis of the at least one active lead. The at least one interaction lead is transmitted to an agent device.
Claims20
A system for improving distributed network data flow efficiency, the system comprising:
- a computer with one or more processor and memory, wherein the computer executes computer-readable instructions to guide interactions with an agent device;
- and
- a network connection operatively connecting the agent device to the computer;
- wherein, upon execution of the computer-readable instructions, the computer performs steps comprising:
- providing at least one database containing user data;
- generating at least one active lead from the user data;
- generating at least one interaction lead based upon analysis of the at least one active lead;
- and
- transmitting, via the network connection, the at least one interaction lead to at least one agent device.
A method of improving distributed network data flow efficiency, comprising the steps of:
- providing at least one database containing user data, at least one processor in communication with the at least one database, a memory device including readable instructions, and at least one agent device in communication with the at least one processor via a network connection;
- generating, via the at least one processor, at least one active lead from the user data;
- generating, via the at least one processor, at least one interaction lead based upon analysis of the at least one active lead;
- and
- transmitting, via the network connection, the at least one interaction lead to the at least one agent device.
Dependencies are inferred from the claim text.