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US 2023/0403328 A1Published application
Arrangements for detecting bi-directional artificial intelligence (ai) voice communications and negotiating direct digital communications
AssigneeCapital One Services, LLC
InventorAndrew DOANE
Life of this patent
Estimating the term…
Abstract
Arrangements for automatically detecting bi-directional artificial intelligence (AI) communications and automatically negotiating (i.e., switching to alternative) direct digital communications.
Claims20
A method to establish a direct digital communication connection between artificial intelligence (AI) entities, comprising:
- determining, by a device, that a bi-directional voice communication connection is established between the device and another device;
- determining, by the device, if an entity on the bi-directional voice communication connection is a human entity or an AI entity based on whether the device receives an indicator indicative of the AI entity;
- responsive to determining the entity is the human entity, maintaining the bi-directional voice communication with the human entity;
- and
- responsive to determining the entity is the AI entity:
- negotiating and establishing a direct digital communication connection with the AI entity,
- terminating the bi-directional voice communication connection, and
- utilizing, by the device, the direct digital communication connection to communicate non-voice digital data with the AI entity.
5 more elements
A computing apparatus comprising:
- a processor;
- and
- a memory storing instructions that, when executed by the processor, cause the processor to:
- determine that a bi-directional voice communication connection is established between a device and another device;
- determine if an entity on the bi-directional voice communication connection is a human entity or an AI entity based on whether the device receives an indicator indicative of the AI entity;
- responsive to determining the entity is the human entity, maintain the bi-directional voice communication with the human entity;
- and
- responsive to determining the entity is the AI entity:
- negotiate and establish a direct digital communication connection with the AI entity,
- terminate the bi-directional voice communication connection, and
- utilize the direct digital communication connection to communicate non-voice digital data with the AI entity.
8 more elements
Dependencies are inferred from the claim text.