Control method, image processing apparatus, terminal device, and program

A control method for an image processing apparatus having a remote control mode in which a control instruction is received from a terminal device, the method comprising:

• receiving a request from the terminal device and transitioning to the remote control mode;
• and
• canceling the remote control mode when a period during which there is no communication with the terminal device reaches a certain period of time, wherein
• in the canceling,
• while a job according to an instruction from the terminal device is being executed, the remote control mode is maintained without being canceled even when the certain period of time elapses.

A terminal device that issues a control instruction to an image processing apparatus having a remote control mode, the terminal device comprising:

• a hardware processor that
• causes the image processing apparatus to transition to the remote control mode, and
• receives an operation by RPA and gives a control instruction to the image processing apparatus, wherein
• in a case where the remote control mode is canceled when a period during which there is no communication with the image processing apparatus reaches a certain period of time, the hardware processor gives a control instruction to the image processing apparatus, and thereafter repeats communication with the image processing apparatus at a cycle shorter than the certain period of time.

An image processing apparatus having a remote control mode in which a control instruction is received from a terminal device, the image processing apparatus comprising:

• a hardware processor that
• receives a request from the terminal device and transitions to the remote control mode, and
• cancels the remote control mode when a period during which there is no communication with the terminal device reaches a certain period of time, and
• while a job according to an instruction from the terminal device is being executed, the hardware processor maintains the remote control mode without canceling the remote control mode even when the certain period of time elapses.

A non-transitory recording medium storing a computer readable program for causing a computer to execute a process that issues a control instruction to an image processing apparatus having a remote control mode, the program causing the computer to perform:

• causing the image processing apparatus to transition to the remote control mode;
• and
• receiving an operation by RPA and give a control instruction to the image processing apparatus, wherein
• in a case where a period during which there is no communication with the computer reaches a certain period of time, and the image processing apparatus cancels the remote control mode, in the receiving, the control instruction is given to the image processing apparatus, and thereafter the computer is caused to repeat communication with the image processing apparatus at a cycle shorter than the certain period of time.

A non-transitory recording medium storing a computer readable program for commanding a process to a computer having a remote control mode in which a control instruction is received from a terminal device to perform a process comprising:

• receiving a request from the terminal device and transitioning to the remote control mode;
• and
• canceling the remote control mode when a period during which there is no communication with the terminal device reaches a certain period of time, wherein
• in the canceling,
• while a job according to an instruction from the terminal device is being executed, the remote control mode is maintained by the computer without being canceled even when the certain period of time elapses.