Proactive root cause analysis

A non-transitory computer readable media storing instructions programmed to cooperate with a processor to perform operations comprising:

• receiving information identifying an anomaly or a predicted outage of a component of a system;
• requesting a data service for buffered data generated by the component of the system within a timeframe of receiving the information;
• normalizing the buffered data into discrete time units into corresponding distinct units of time;
• analyzing the buffered data using a machine learning (ML) model to identify a root cause of the anomaly or the predicted outage;
• identifying at least one solution to the root cause of the anomaly or the predicted outage based on characteristics associated with the root cause of the anomaly or the predicted outage;
• and
• in response to the anomaly or the predicted outage, providing the at least one solution to an automation component to avoid onset of an event that triggers outage of the component or the system.

A system, comprising:

• a non-transitory computer readable media storing instructions;
• a processor programmed to cooperate with the instructions to perform operations comprising:
• receiving information identifying an anomaly or a predicted outage of a component of a system;
• requesting a data service for buffered data generated by the component of the system within a timeframe of receiving the information;
• normalizing the buffered data into discrete time units into corresponding distinct units of time;
• analyzing the buffered data using a machine learning (ML) model to identify a root cause of the anomaly or the predicted outage;
• identifying at least one solution to the root cause of the anomaly or the predicted outage based on characteristics associated with the root cause of the anomaly or the predicted outage;
• and
• in response to the anomaly or the predicted outage, providing the at least one solution to an automation component to avoid onset of an event that triggers outage of the component or the system.