Defect tracking and remediation using client-side screen recording

A computer system for defect tracking and remediation, the computer system comprising:

• one or more computer processors;
• one or more computer readable storage media;
• program instructions stored on the one or more computer readable storage media for execution by at least one of the one or more computer processors, the program instructions comprising instructions to:
• receive, from a client computing device, video data corresponding to a recording of a graphical user interface of an application of the client computing device, wherein the video data is obtained in response to the application encountering an error;
• obtain feedback from a user of the client computing device by engaging the user via a natural language processing model;
• analyze the video data and the feedback to determine one or more operations to reproduce the error;
• and
• provide one or more corrective actions, based on the determined one or more operations, to remediate the error in the application.

A computer program product for defect tracking and remediation, the computer program product comprising one or more computer readable storage media collectively having program instructions embodied therewith, the program instructions executable by a computer to cause the computer to:

• receive, from a client computing device, video data corresponding to a recording of a graphical user interface of an application of the client computing device, wherein the video data is obtained in response to the application encountering an error;
• obtain feedback from a user of the client computing device by engaging the user via a natural language processing model;
• analyze the video data and the feedback to determine one or more operations to reproduce the error;
• and
• provide one or more corrective actions, based on the determined one or more operations, to remediate the error in the application.