File exchange system, communication support device, file exchange support device, file exchange method, and computer-readable non-transitory storage medium with program stored therein

A communication support device used in a file exchange system configured to transmit and receive files in which product data is included between one user and another user using a file exchange device, the communication support device comprising one or more processors that execute computer-executable instructions stored in a memory,

• wherein the one or more processors execute the computer-executable instructions to cause the communication support device to:
• communicate with the file exchange device on a basis of a predetermined communication protocol;
• carry out processing in accordance with an instruction file that is written into a shared directory based on an instruction from the one user;
• and
• read out, in a case that the instruction file containing a file transmission instruction is written into the shared directory, a transmission target file corresponding to the file transmission instruction, and transmit a transmission file corresponding to the read out transmission target file to the file exchange device.

A file exchange support device used in a file exchange system in which files in which product data is included are transmitted and received between one user and another user using a file exchange device, the file exchange support device comprising one or more processors that execute computer-executable instructions stored in a memory,

• wherein the one or more processors execute the computer-executable instructions to cause the file exchange support device to:
• supply an instruction screen used when an instruction is carried out by the one user;
• and
• write an instruction file into a shared directory in accordance with the instruction carried out on the instruction screen, and
• wherein:
• the file exchange system comprises a communication support device configured to communicate with the file exchange device on a basis of a predetermined communication protocol;
• the communication support device comprises one or more processors that execute computer-executable instructions stored in a memory,
• the one or more processors of the communication support device execute the computer-executable instructions to cause the communication support device to carry out processing in accordance with the instruction file that is written into the shared directory;
• the one or more processors of the file exchange support device cause the file exchange support device to write into the shared directory, in a case that the instruction carried out on the instruction screen is a file transmission instruction, the instruction file in which the file transmission instruction is included;
• and
• the one or more processors of the communication support device cause the communication support device to read out, in a case that the instruction file in which the file transmission instruction is included has been written into the shared directory, a transmission target file corresponding to the file transmission instruction, and to transmit a transmission file corresponding to the read out transmission target file to the file exchange device.

A file exchange method for transmitting and receiving files in which product data is included between one user and another user using a file exchange device, the file exchange method comprising:

• writing an instruction file into a shared directory;
• and
• carrying out processing in accordance with the instruction file, in a case that the instruction file has been written into the shared directory,
• wherein in a case that the instruction file in which a file transmission instruction is included has been written into the shared directory, then in the processing in accordance with the instruction file, a transmission target file in accordance with the file transmission instruction is read out, and a transmission file corresponding to the read out transmission target file is transmitted to the file exchange device on a basis of a predetermined communication protocol.

A computer-readable non-transitory storage medium having a program stored therein in order to cause a computer to execute a process comprising:

• confirming whether or not an instruction file has been written into a shared directory;
• and
• carrying out processing in accordance with the instruction file, in a case that the instruction file has been written into the shared directory,
• wherein, in a case that the instruction file in which a file transmission instruction is included has been written into the shared directory, then in the processing in accordance with the instruction file, a transmission target file in accordance with the file transmission instruction is read out, and a transmission file corresponding to the read out transmission target file is transmitted to a file exchange device on a basis of a predetermined communication protocol.