Determining an end user experience score based on client device, network, server device, and application metrics

A method, comprising:

• receiving, by a device, a plurality of delay metrics associated with a plurality of potential sources of delay;
• determining, by the device, a plurality of delay scores based on the plurality of delay metrics;
• calculating, by the device, an end user experience score based on the plurality of delay scores;
• generating, by the device, a user interface that includes first information indicating the end user experience score and second information indicating which two of the plurality of potential sources of delay are the two largest sources of delay;
• and
• selectively performing, by the device, one or more actions based on at least one of the first information, the second information, or the plurality of delay scores.

A device, comprising:

• one or more memories;
• and
• one or more processors, communicatively coupled to the one or more memories, configured to:
• determine a plurality of delay scores based on a plurality of delay metrics associated with a plurality of potential sources of delay;
• calculate an end user experience score based on the plurality of delay scores;
• generate a user interface that includes first information indicating the end user experience score and second information indicating which two of the plurality of potential sources of delay are the two largest sources of delay;
• and
• selectively perform one or more actions based on at least one of the first information, the second information, or the plurality of delay scores.