Intelligent notification router
AssigneePivot Industries Limited
InventorJames M. Miller
Life of this patent
Estimating the term…
Abstract
A system (100) and associated functionality provide intelligent notifications in a network. Such notifications can include an embedded interactive element to allow immediate execution of actions. The system (100) generally includes an intelligent notification routing platform (102) that interacts with a number of user devices (104). One or more of the user devices (104) may submit an intelligent notification routing request (106) to the platform (102). The platform (102) processes the request and routes intelligent notification messages (108) to one or more of the user devices (104). The illustrated intelligent notification message (108) includes an interactive element (110). A user can use the interactive element (110) to execute a variety of functionality.
Claims16
A method for processing notifications in a communications network, comprising:
- receiving, via said communications network, a notification request from a sender, said notification request including instructions for distributing a notification and for prompting one or more responses;
- based on said instructions, 1) identifying one or more recipients for said notification request, 2) generating one or more notification messages, and 3) embedding a first interactive element into at least a first notification message of said notification messages;
- routing said first notification message to at least a first recipient of said recipients;
- and
- receiving a response from said first recipient based, at least in part, on selection of said first interactive element.
A system for processing notifications in a communications network, comprising:
- an input module for receiving, via said communications network, a notification request from a sender, said notification request including instructions for distributing a notification and for prompting one or more responses;
- and
- a processor operative for:
- based on said instructions, 1) identifying one or more recipients for said notification request, 2) generating one or more notification messages, and 3) embedding a first interactive element into at least a first notification message of said notification messages;
- routing said first notification message to at least a first recipient of said recipients;
- and
- processing a response from said first recipient based, at least in part, on selection of said first interactive element.
Dependencies are inferred from the claim text.