System and method for covering cost of delivering repair and maintenance services to premises of subscribers including same day service
AssigneeSuper Home, Inc.
InventorJorey E. Ramer
Life of this patent
Estimating the term…
Abstract
Disclosed herein are methods and systems for enabling a host provider to provide a consumer homeowner with improved maintenance and repair services for items in the home, including under a subscription model that provides the consumer with predictable cost while assuring reliable services. Also disclosed herein are methods and systems for covering the cost of long-term repair and maintenance services for consumer and commercial subscribers through a host company's platform that may make use of information technology.
Claims21
A same day service system in a home services platform, the system comprising:
- a service request system that creates service requests for repair services requested by subscribers of the platform, wherein each service request relates to at least one repair service to be performed at a property of a subscriber and is possibly covered in a home protection plan for the subscriber;
- a broker service that designates servicers to perform jobs at the properties of the subscribers associated with the service requests by matching servicer profile objects of servicers registered with the platform to the service requests, wherein the servicer profile objects include information identifying the servicers and include at least one repair service that the servicers provide, and binding at least some of the matching servicers to the jobs;
- and
- a scheduler service that schedules same-day times for the bound servicers to perform the jobs.
A computer-implemented method for providing same day service, the method comprising:
- creating service requests for repair services requested by subscribers of a platform, wherein each service request relates to at least one repair service to be performed at a property of a subscriber and is possibly covered in a home protection plan for the subscriber;
- creating servicer profile objects for servicers registered with the platform, wherein the servicer profile objects include information identifying the servicers and include at least one repair service that the servicers provide;
- designating servicers to perform jobs at the properties of the subscribers associated with the service requests by matching the servicer profile objects of the servicers registered with the platform to the service requests;
- binding at least some of the matching servicers to the jobs;
- and
- scheduling same-day times for the bound servicers to perform the jobs.
Dependencies are inferred from the claim text.