A system and method for providing contextual information and actions to make a conversation meaningful and engaging

A method for providing contextual actions and suggestions to make a conversation meaningful and engaging, the method (200) comprising the steps of:

• a. identifying a pre-defined contact person or organization from one or more data sources (101), wherein a user allows the method (100) to access the data sources (101) for the purpose of contact identification;
• b. collecting the relevant information pertaining to the pre-defined contact person or organization from one or more web-based applications and databases, wherein the collected information is queued for processing by one or more prediction servers (102);
• c. mapping the collected information to create one or more discussion points by one or more prediction servers (102), wherein the discussion points are transmitted to one or more suggestion servers (103);
• d. displaying one or more suggestions, contextual actions and discussion points on the user interface device (104) for enabling the user to have a meaningful and engaging conversation;
• e. providing one or more post-conversation suggestions, contextual actions and discussion points by the suggestion servers (103), wherein the post-conversation suggestions are either pre-defined or dynamically added to a list by the suggestion server (103).