Outbound sms notifications to emergency callers
AssigneeRapidDeploy, Inc.
InventorsReinhard Ekl, Steven Raucher
Life of this patent
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Abstract
An emergency system for sending outbound messages to emergency callers receives data signals related to emergency calls that have been answered at a public safety answering point (PSAP) and data signals related to emergency calls that have not been answered. A user of the emergency system can select a geographic area, e.g., an area with a high volume of unanswered calls, and configure a message to be sent to the phone numbers associated with unanswered emergency calls within the geographic area.
Claims20
An emergency system for sending outbound messages, the system comprising:
- a data ingestion module to receive a data signal comprising a location and a phone number;
- a web server to:
- provide a user interface comprising a map and a signal indicator, the signal indicator positioned on the map at the location of the data signal;
- and
- receive a user selection of a geographic region on the map, wherein the location of the data signal is inside the selected geographic region;
- and
- a messaging interface to:
- receive the selected geographic region from the web server, the selected geographic region associated with a message;
- determine that the location of the data signal is inside the selected geographic region;
- and
- transmit the message to the phone number associated with the data signal.
A method for sending outbound messages from an emergency system, the method comprising:
- receiving a data signal comprising a location and a phone number;
- providing a user interface comprising a map and a signal indicator, the signal indicator positioned on the map at the location of the data signal;
- receiving a user selection of a geographic region on the map, wherein the location of the data signal is inside the selected geographic region;
- receiving a message associated with the geographic region;
- determining that the location of the data signal is inside the selected geographic region;
- and
- transmitting the message to the phone number associated with the data signal.
A non-transitory computer-readable storage medium storing instructions that, when executed by a processor, cause the processor to:
- receive a data signal comprising a location and a phone number;
- provide a user interface comprising a map and a signal indicator, the signal indicator positioned on the map at the location of the data signal;
- receive a user selection of a geographic region on the map, wherein the location of the data signal is inside the selected geographic region;
- receive a message associated with the geographic region;
- determine that the location of the data signal is inside the selected geographic region;
- and
- transmit the message to the phone number associated with the data signal.
Dependencies are inferred from the claim text.