Organizing survey text responses
AssigneeQualtrics, LLC
InventorsJeffrey Wade Starr, Robert David Norton
Life of this patent
Estimating the term…
Abstract
Embodiments of the present disclosure relate generally to organizing electronic text documents. In particular, one or more embodiments comprise a content management system that improves the organization of electronic text documents by intelligently and accurately categorizing electronic text documents by topic. The content management system organizes electronic text documents based on one or more topics, without the need for a human reviewer to manually classify each electronic text document, and without the need for training a classification algorithm based on a set of manually classified electronic text documents. Further, the content management system identifies and suggests topics for electronic text documents that relate to new or emerging topics.
Claims20
A computer-implemented method comprising:
- assigning, by at least one processor, each of a plurality of content items to at least one topic from a set of predetermined topics;
- identifying a group of unassigned content items that are not assigned any topic from the set of predetermined topics;
- analyzing the group of unassigned content items to determine a suggested topic that relates to at least one unassigned content item from the group of unassigned content items;
- associating the suggested topic with the at least one unassigned content item related to the suggested topic;
- and
- providing, to a client device associated with a user, a graphical user interface comprising topic assignment results for content items organized by the predetermined topics and the suggested topic.
A system comprising:
- at least one processor;
- and
- at least one non-transitory computer readable storage medium storing instructions that, when executed by the at least one processor, cause the system to:
- assign each of a plurality of content items to at least one topic from a set of predetermined topics;
- identify a group of unassigned content items that are not assigned any topic from the set of predetermined topics;
- analyze the group of unassigned content items to determine a suggested topic that relates to at least one unassigned content item from the group of unassigned content items;
- associate the suggested topic with the at least one unassigned content item related to the suggested topic;
- and
- provide, to a client device associated with a user, a graphical user interface comprising topic assignment results for content items organized by the predetermined topics and the suggested topic.
A non-transitory computer readable storage medium storing instructions that, when executed by at least one processor, cause a computer device to:
- assign each of a plurality of content items to at least one topic from a set of predetermined topics;
- identify a group of unassigned content items that are not assigned any topic from the set of predetermined topics;
- analyze the group of unassigned content items to determine a suggested topic that relates to at least one unassigned content item from the group of unassigned content items;
- associate the suggested topic with the at least one unassigned content item related to the suggested topic;
- and
- provide, to a client device associated with a user, a graphical user interface comprising topic assignment results for content items organized by the predetermined topics and the suggested topic.
Dependencies are inferred from the claim text.