Enterprise remote management for cellular services

A method for managing electronic subscriber identity module (eSIM) installation by a wireless device, the method comprising:

• by the wireless device:
• receiving, from a first network-based server, a first message to install a first eSIM to the wireless device from a first provisioning server;
• installing the first eSIM from the first provisioning server on an embedded universal integrated circuit card (eUICC) of the wireless device;
• storing a network address for the first provisioning server after successful installation of the first eSIM;
• receiving, from a second network-based server, a second message to install a second eSIM to the wireless device from a second provisioning server;
• attempting provisioning of the second eSIM from the second provisioning server;
• receiving a failure indication from the second provisioning server disallowing provisioning of the second eSIM to the wireless device;
• and
• comparing network addresses of the first and second provisioning servers;
• and
• when the network addresses of the first and second provisioning servers are identical, refraining from presenting a failure alert notification for failing to install the second eSIM.

A method for wireless device setup and configuration using bootstrap connectivity, the method comprising:

• by the wireless device:
• establishing a cellular wireless data connection using credentials of a bootstrap electronic subscriber identity module (eSIM) pre-installed in the wireless device;
• obtaining, from an activation server via the cellular wireless data connection, a configuration file for the wireless device;
• determining a network address for a mobile network operator (MNO) provisioning server based at least in part on information from the configuration file;
• downloading, from the MNO provisioning server via the cellular wireless data connection, a fully functional eSIM;
• installing the fully functional eSIM on an embedded universal integrated circuit card (eUICC) of the wireless device;
• disabling the bootstrap eSIM;
• establishing a second cellular wireless data connection using credentials of the fully functional eSIM;
• downloading, from a mobile device management (MDM) server via the second cellular wireless data connection, an MDM profile for the wireless device;
• and
• downloading, via the second cellular wireless data connection, and installing one or more applications and data files based on configuration information included in the MDM profile.