Apparatus management system, remote management apparatus, and remote management method

A remote management apparatus configured to remotely manage one or more information providing apparatuses each of which provides information related to own apparatus, the remote management apparatus comprising:

• circuitry configured to:
• receive an apparatus registration request for registering a specific information providing apparatus among the one or more information providing apparatuses from an apparatus information management apparatus, the apparatus information management apparatus being configured to store information acquisition destination information indicating a destination from which information on the one or more information providing apparatuses is acquired and apparatus status information indicating the status of the one or more information providing apparatuses in association with each other;
• transmit specific information acquisition destination information of the specific information providing apparatus to the apparatus information management apparatus as a response to the apparatus registration request;
• receive, from the apparatus information management apparatus, an apparatus status information acquisition request for acquiring specific apparatus status information indicating a status of the specific information providing apparatus associated with the specific information acquisition destination;
• and
• transmit the specific apparatus status information to the apparatus information management apparatus as a response to the apparatus status information acquisition request.

A remote management method executed by a remote management apparatus configured to remotely manage one or more information providing apparatuses each of which provides information on own apparatus, the method comprising:

• receiving an apparatus registration request for registering a specific information providing apparatus among one or more information providing apparatuses transmitted from an apparatus information management apparatus, the apparatus information management being configured to store apparatus status information indicating status of the information providing apparatus and information acquisition destination information indicating a destination from which the information on the one or more information providing apparatuses is acquired in association with each other;
• transmitting specific information acquisition destination information of the specific information providing apparatus to the apparatus information management apparatus as a response to the apparatus registration request;
• receiving, from the apparatus information management apparatus, an apparatus status information acquisition request for acquiring specific apparatus status information indicating the status of the specific information providing apparatus associated with the specific information acquisition destination information;
• and
• transmitting the specific apparatus status information to the apparatus information management apparatus as a response to the apparatus status information acquisition request.