Key system module for softphone or embedded voice applications

A device comprising:

• an embedded voice application configured to enable IP based communications with similarly provisioned devices, the embedded voice application is a member of a key system including key lines;
• and
• a key system module configured to:
• capture status information for each key line in the key system, the status reflecting usage of each key line by the similarly provisioned devices;
• and
• generate a key line user interface based on at least the statuses of the key lines;
• and
• the embedded voice application and the key system module collectively configured to present the key line user interface for access by a user to visualize and act upon presented key lines.

A key system for Internet Protocol (IP) telephony provisioned devices, the system comprising:

• a service provider IP telephony server configured to provide a key system including multiple key lines;
• and
• a plurality of IP telephony provisioned devices connected to the key system, each IP telephony provisioned device having a softphone client configured to enable IP based communications with at least other IP telephony provisioned devices in the key system, and a key system module, the key system module configured to:
• capture call information related to each key line in the key system, the call information reflecting usage of each key line by the at least other IP telephony provisioned devices;
• and
• generate a key line user interface based on at least the call information of the key lines;
• and
• the softphone client and the key system module collectively configured to display the key line user interface with all the key lines for use by the user.