Communication system for mitigating incoming spoofed callers using social media

A method of mitigating spoofed callers comprising:

• identifying a plurality of connections of a user of a social media platform provided over a digital communications network;
• with a dialer service module coupled to the digital communications network, issuing a token or digital certificate to each of the connections of the user of the social media platform;
• with a calling party client device, searching using the social media platform to identify the user of the social media platform;
• with the calling party client device, requesting a call with the user of the social media platform;
• with the dialer service module, validating whether the requested call is from a trusted identity by verifying one of the tokens or digital certificates is associated with the calling party client device or with an operator of the calling party client device;
• and
• in response to the validating, transmitting a message via the social media platform to the user for display on a receiving party client device linked to the digital communications network.

A method of mitigating spoofed callers comprising:

• establishing a secure communication channel between a first user and second user via social media applications running on first and second client devices operated by the first and second users;
• with a dialer application on the first client device, sending a call initiation message to the social media application running on the first client device;
• in response to the sending of the call initiation message, the social media application transmits a heads-up message over the secure communication channel to the social media application running on the second client device;
• with the social media application running on the second client device, alerting a dialer application on the second client device of a call from the first user via the first client device;
• and
• with the dialer application on the second client device, receiving the call over a telephone network.