Voice Service Restoration After Element Failure
AssigneeComcast Cable Communications, LLC
InventorsMatthew J. Christopher, Raghavendra P. Hegde
Life of this patent
Estimating the term…
Abstract
A particular computing device providing service to a user device may become unavailable. If a computing device becomes unavailable, a backup computing device may be requested to provide services to user devices on a temporary basis to allow call completion. Messages to the backup computing device instance may indicate the basis for service issues and prompt further action by the computing device, such as registration with an alternative computing device or re-registration with a computing device that was determined to be unavailable.
Claims27
A method comprising:
- receiving, by a computing device, a first call invite for a first user device;
- determining, by the computing device, whether the first user device is registered with the computing device;
- based on a determination that the first user device is not registered with the computing device, determining whether the first call invite indicates service restoration;
- and
- based on a determination that the first call invite indicates service restoration, sending the first call invite to the first user device.
An apparatus comprising:
- one or more processors;
- and
- memory storing instructions that, when executed by the one or more processors, cause the apparatus to:
- receive a first call invite for a first user device;
- determine whether the first user device is registered with the apparatus;
- based on a determination that the first user device is not registered with the apparatus, determine whether the first call invite indicates service restoration;
- and
- based on a determination that the first call invite indicates service restoration, send the first call invite to the first user device.
A system comprising:
- a computing device and a network device,
- wherein the computing device comprises:
- one or more processors;
- and
- memory storing instructions that, when executed by the one or more processors of the computing device, cause the computing device to:
- receive, from the network device, a first call invite for a first user device;
- determine whether the first user device is registered with the computing device;
- based on a determination that the first user device is not registered with the computing device, determine whether the first call invite indicates service restoration;
- and
- based on a determination that the first call invite indicates service restoration, send the first call invite to the first user device, and
- wherein the network device comprises:
- one or more processors;
- and
- memory storing instructions that instructions that, when executed by the one or more processors of the network device, cause the network device to:
- send, to the computing device, the first call invite for the first user device.
Dependencies are inferred from the claim text.