Secure messaging system with constrained user actions for ensured compliant transmission of medical information

A method implemented by a system of one or more computers, the method comprising:

• causing presentation of an interactive user interface to a customer user, the interactive user interface enabling messaging with one or more end users, each end user being associated with a respective phone number;
• receiving, via the interactive user interface, selection of a particular end user and updating the interactive user interface to include a selectable option, wherein user input provided to the selectable option triggers transmission of a standardized consent message to a particular phone number associated with the particular end user, the standardized consent message requesting that the particular end user provide affirmative consent to receiving sensitive information;
• obtaining information indicating affirmative consent associated with the particular end user;
• updating the interactive user interface, wherein the updated interactive user interface includes an input portion configured to receive arbitrary information for transmission to the particular phone number.

Non-transitory computer storage media storing instructions that when executed by a system of one or more processors, cause the processors to perform operations comprising:

• causing presentation of an interactive user interface to a customer user, the interactive user interface enabling messaging with one or more end users, each end user being associated with a respective phone number;
• receiving, via the interactive user interface, selection of a particular end user and updating the interactive user interface to include a selectable option, wherein user input provided to the selectable option triggers transmission of a standardized consent message to a particular phone number associated with the particular end user, the standardized consent message requesting that the particular end user provide affirmative consent to receiving sensitive information;
• obtaining information indicating affirmative consent associated with the particular end user;
• updating the interactive user interface, wherein the updated interactive user interface includes an input portion configured to receive arbitrary information for transmission to the particular phone number.

A system comprising one or more computer systems and non-transitory computer storage media storing instructions that when executed by the one or more computer systems, cause the one or more computer systems to perform operations comprising:

• receiving, from a customer user device via a network, a request to access a digital messaging tool;
• and
• causing rendering, via the customer user device, of an interactive user interface associated with the digital messaging tool, wherein the interactive user interface:
• responds to selection of an end user configured to receive text messages, wherein the selection triggers access, by the system, to one or more databases storing a consent state for the end user, the consent state indicating that affirmative consent has not been received from a phone number associated with the end user;
• causes obtaining of information indicating affirmative consent, wherein the system updates the consent state to indicate receipt of affirmative consent, and wherein the interactive user interface constrains messages which are able to be transmitted to the end user prior to the affirmative consent;
• and
• in response to the affirmative consent, updates to include an input portion in which arbitrary information may be input, wherein input arbitrary information is transmitted to the phone number as a text message.