Methods and systems for forecasting estimated time of restoration during service interruption

A method comprising:

• receiving an indication of a type of service interruption;
• determining, based on historical data associated with the type of service interruption, an estimated time of restoration (ETR) for the service interruption;
• determining a location of one or more service elements associated with the service interruption;
• determining, based on the location of the one or more service elements, one or more temporal elements associated with the service interruption and one or more environmental elements associated with the service interruption;
• and
• updating, based on the one or more temporal elements and the one or more environmental elements, the ETR.

A method comprising:

• determining, for information received from each source of a plurality of sources, a dataset of a plurality of datasets, wherein the information received from each source of the plurality of sources comprises one or more of service provider information, spatial information, temporal information, traffic information, or weather information;
• training, based the information received from each source of the plurality of sources and the plurality of datasets, a predictive model to estimate a time of restoration (ETR) for a service interruption;
• and
• outputting the predictive model.