System and method of configuring a smart assistant for domain specific self-service smart faq agents
AssigneeInfosys Limited
InventorsAmit Kumar, Dharmendra Choudhary, Ganta Ravi Raja, Abhisek Panigrahi
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AssigneeInfosys Limited
InventorsAmit Kumar, Dharmendra Choudhary, Ganta Ravi Raja, Abhisek Panigrahi
Estimating the term…
A computer aided method of configuring a smart assistant for domain specific self-service; comprising receiving, through a user interface, a predefined domain specific dataset; generating, by a training engine, a set of positive and negative samples in equal ratio; validating the predefined dataset to remove a set of ambiguous data entries; indicating, a numerical representation and a query representation for the predefined dataset; creating a Domain representation using multiple connected layers and use it to process FAQ to understand the best contextual representation; identifying, an accuracy of the configured model by matching with ground truth labels and assigning a confidence score to each entry in the predefined domain specific dataset by creating a Domain representation using multiple connected layers and use it to process FAQ to understand the best contextual representation.
A computer implemented method of configuring a smart assistant for domain specific self-service, comprising:
A system for configuring a smart assistant for domain specific self-service comprising:
At least one non-transitory computer-readable medium storing computer-readable instructions that, when executed by one or more computing devices, cause at least one of the one or more computing devices to:
Dependencies are inferred from the claim text.