Systems and methods for routing a call with local telecommunication platforms
AssigneeCapital One Services, LLC
InventorsTony TANG, David BEILIS, Adam PATT
Life of this patent
Estimating the term…
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AssigneeCapital One Services, LLC
InventorsTony TANG, David BEILIS, Adam PATT
Estimating the term…
A computer-implemented method that includes determining a call is received from a user device at a first telecommunication provider and determining a first location of the user device based on data transmitted to the first telecommunication provider via the call. The method includes determining a distance between the first location and a location of each of a plurality of telecommunication platforms. Each of the plurality of telecommunication platforms includes a plurality of predefined addresses. The method includes determining a local telecommunication platform of the plurality of telecommunication platforms is positioned closer to the first location than a remainder of the plurality of telecommunication platforms based on the distance of the plurality of telecommunication platforms from the first location. The method includes routing the call from the first telecommunication provider with at least one of the plurality of predefined addresses of the local telecommunication platform.
A computer-implemented method for routing calls, comprising:
A computer-implemented method for routing calls, comprising:
Dependencies are inferred from the claim text.