Yard check system with maintenance feedback from customer
OwnerChristopher Mossberg, Justin Sachs +1inventors
InventorsChristopher Mossberg, Justin Sachs, Stefanie Abitz-Grun
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Abstract
A system and method include identifying, by a yard check application, a maintenance operation to be performed on a trailer assigned to a customer. The identifying of the maintenance operation is performed based on customer feedback received from the customer via a customer portal of the customer. The system and method also include scheduling, by the yard check application, the maintenance operation on the trailer in response to the identifying of the maintenance operation.
Claims20
A method comprising:
- identifying, by a yard check application, a maintenance operation to be performed on a trailer assigned to a customer, wherein the identifying of the maintenance operation is performed based on customer feedback received from the customer via a customer portal of the customer;
- and
- scheduling, by the yard check application, the maintenance operation on the trailer in response to the identifying of the maintenance operation.
One or more non-transitory computer-readable storage media comprising computer-readable instructions stored thereon that when executed by a processor of a yard check application cause the processor to:
- identify a maintenance operation to be performed on a trailer assigned to a customer, wherein the identification of the maintenance operation is performed based on customer feedback received from the customer via a customer portal of the customer;
- and
- schedule the maintenance operation on the trailer in response to the identification of the maintenance operation.
A system comprising:
- a yard check application comprising a processor that executes computer-readable instructions stored on a memory;
- and
- a customer portal that is separate from the yard check application,
- wherein the processor presents a user interface on the customer portal to receive customer feedback;
- wherein the processor identifies a maintenance operation to be performed on a trailer assigned to a customer associated with the customer portal, wherein the identification of the maintenance operation is performed based on the customer feedback received via the customer portal;
- and
- wherein the processor schedules the maintenance operation on the trailer in response to the identification of the maintenance operation.
Dependencies are inferred from the claim text.