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US 2022/0092535 A1Published application
Shipping resource based redirection of return items
AssigneeInternational Business Machines Corporation
InventorsZachary A. Silverstein, Lisa Seacat DeLuca, Hemant Kumar Sivaswamy, Juan C. Lopez
Life of this patent
Estimating the term…
Abstract
Redirecting a return shipment to a buyer located along the predicted return route. Product returns are evaluated for redirection based on reason for return, purchaser qualification, and a buyer delivery location. Reduced relative shipping resources drives the redirecting action.
Claims3
A computer-implemented method comprising:
- creating a secondary purchaser data set including information indicative of:
- (i) identities of a plurality of secondary purchasers, with each secondary purchaser being a retailer that is interested in buying returned goods, (ii) location information for each secondary purchaser of the plurality of secondary purchasers, and (iii) contact information for each secondary purchaser of the plurality of secondary purchasers;
- identifying an item to be that a primary purchaser has purchased, received and requested to return to a primary vendor;
- determining a first secondary purchaser in the same local area as the primary purchaser based on the secondary purchaser data set;
- offering the first secondary purchaser an offer to purchase the item from the primary vendor;
- receiving, from the first secondary purchaser, acceptance of the offer to purchase the item from the primary purchaser;
- and
- responsive to the receipt of the acceptance, instructing the primary purchaser to return the item to the first secondary purchaser in the same local area as the primary purchaser.
5 more elements
3-20. (canceled)
Dependencies are inferred from the claim text.