Method and apparatus for handling image forming abnormality, image forming apparatus, and storage medium

An image forming apparatus, comprising:

• a memory, for storing computer-executable instructions;
• and
• at least one processor, coupled with the memory and configured, when the computer-executable instructions being executed, to perform a method for handling image forming abnormality, the method for handling image forming abnormality comprising:
• acquiring a print job from a control terminal;
• analyzing the print job to obtain an analysis result;
• when the analysis result is a failed analysis, determining whether a control program installed on the control terminal is abnormal according to the analysis result, wherein the control program is a program which enables the control terminal to exchange the print job with the image forming apparatus;
• and
• if the control program installed on the control terminal is abnormal, generating an abnormal-driving information page, and printing to output the abnormal-driving information page.

A non-transitory computer-readable storage medium, containing program instructions for, when being executed by a processor, performing a method for handling image forming abnormality, the method for handling image forming abnormality comprising:

• acquiring a print job from a control terminal;
• analyzing the print job to obtain an analysis result;
• when the analysis result is a failed analysis, determining whether a control program installed on the control terminal is abnormal according to the analysis result, wherein the control program is a program which enables the control terminal to exchange the print job with the image forming apparatus;
• and
• if the control program installed on the control terminal is abnormal, generating an abnormal-driving information page, and printing to output the abnormal-driving information page.