Back to results
US 2022/0090923 A1Published application
Cognitive and contextual queue management
AssigneeInternational Business Machines Corporation
InventorsLisa Seacat DeLuca, Jeremy Adam Greenberger, James Robert Kozloski
Life of this patent
Estimating the term…
Abstract
A queue management system including a user data retrieving circuit configured to retrieve a user property of the user and a queue managing circuit configured to model the plurality of users as a non-Newtonian fluid, to analyze the user properties to assign each user an anisometric polarity parameter, and to solve an objective function for a queue property to cause the plurality of users to collectively act as the non-Newtonian fluid in the queue.
Claims5
A queue management system, comprising:
- a device recognition circuit configured to recognize when a user device enters a queuing zone, and to place a user having the user device into a queue with a plurality of users;
- a user data retrieving circuit configured to retrieve a user property of the user;
- and
- a queue managing circuit configured to model the plurality of users as a non-Newtonian fluid, to analyze the user properties to assign each user an anisometric polarity parameter, and to solve an objective function for a queue property to cause the plurality of users to collectively act as the non-Newtonian fluid in the queue.
1 more element
A queue management method, comprising:
- determining when a user device enters a queuing zone, and to place a user having the user device into a queue with a plurality of users;
- retrieving a user property of the user;
- and
- modeling the plurality of users as a non-Newtonian fluid, to analyze the user properties to assign each user an anisometric polarity parameter, and to solve an objective function for a queue property to cause the plurality of users to collectively act as the non-Newtonian fluid in the queue.
1 more element
Dependencies are inferred from the claim text.