Live database records in a chat platform

A system comprising:

• a memory;
• a processor coupled to the memory, the processor configured to:
• cause display of a user interface element within a chat session, the user interface element comprising a subset of fields of a database record, wherein a field of the subset of fields comprises a value;
• determine a change in a state of the chat session;
• determine, based on the change in the state of the chat session, an update to the value of the field of the subset of fields;
• generate, based on determining the update to the value of the field, a visual indication of the value of the field changing to the updated value of the field;
• and
• cause display of the user interface element within the chat session, wherein the user interface element indicates the updated value of the field.

A non-transitory computer-readable medium having instructions stored thereon, execution of which, by one or more processors of a device, cause the one or more processors to perform operations comprising:

• causing display of a user interface element within a chat session, the user interface element comprising a subset of fields of a database record, wherein a field of the subset of fields comprises a value;
• determining a change in a state of the chat session;
• determining, based on the change in the state of the chat session, an update to the value of the field of the subset of fields;
• generating, based on determining the update to the value of the field, a visual indication of the value of the field changing to the updated value of the field;
• and
• causing display of the user interface element within the chat session, wherein the user interface element indicates the updated value of the field.