Automatic extraction of conversation highlights
AssigneeCisco Technology, Inc.
InventorsVarsha Ravikumar Embar, Karthik Raghunathan
Life of this patent
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Abstract
This disclosure describes techniques for generating a conversation summary. The techniques may include processing at least one statement indication of the conversation to determine at least one statement that is a candidate highlight of the conversation. The techniques may further include applying linguistic filtering rules to the candidate highlight to determine the candidate highlight is an actual highlight. The techniques may further include generating the conversation summary including providing the actual highlight as at least a portion of the conversation summary.
Claims20
A method of processing a conversation to generate a conversation summary including highlights of the conversation, comprising:
- processing at least one statement indication of the conversation to determine at least one statement that is a candidate highlight of the conversation;
- applying linguistic filtering rules to the candidate highlight to determine the candidate highlight is an actual highlight;
- and
- generating the conversation summary including providing the actual highlight as at least a portion of the conversation summary.
One or more non-transitory computer-readable storage media storing computer-readable instructions that, when executed, instruct one or more processors to perform operations comprising:
- processing at least one statement indication of a conversation to determine at least one statement that is a candidate highlight of the conversation;
- applying linguistic filtering rules to the candidate highlight to determine the candidate highlight is an actual highlight;
- and
- generating a conversation summary including providing the actual highlight as at least a portion of the conversation summary.
An apparatus, comprising:
- one or more processors;
- and
- one or more non-transitory computer-readable media storing computer-executable instructions that, when executed by the one or more processors, cause the one or more processors to perform operations of:
- processing at least one statement indication of a conversation to determine at least one statement that is a candidate highlight of the conversation;
- applying linguistic filtering rules to the candidate highlight to determine the candidate highlight is an actual highlight;
- and
- generating a conversation summary including providing the actual highlight as at least a portion of the conversation summary.
Dependencies are inferred from the claim text.