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OwnerRemy POTTIER, Charles Gérard Jacques VATIN +1inventors
InventorsRemy POTTIER, Charles Gérard Jacques VATIN, Benjamin Jousseaume DE LA BRETESCHE
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Provided is a technology including an apparatus in the form of an adaptive conversational flow engine for operating comprising a machine-learning model comprising at least one sequence of states of a conversational flow; an anomaly detector operable to monitor said at least one sequence of states in operation; data capture logic operable in response to said anomaly detector to capture data linked to a detected anomaly at an anomaly-detected state of said at least one sequence of states in operation; annotator logic operable in response to said data capture logic to link a tag with at least said data to said anomaly-detected state to create a tagged state; and refinement logic to refine said machine-learning model according to inputs obtained using said tagged state.
An adaptive conversational flow engine comprising:
A method of operating a conversational flow engine comprising:
A computer program product stored on a non-transitory computer-readable storage medium and comprising computer program code to, when loaded into a computer system and executed thereon, cause said computer to:
Dependencies are inferred from the claim text.