Systems And Methods For Voice Assisted Healthcare
AssigneeWalgreen Co.
InventorsJulija Alegra Petkus, Andrew David Schweinfurth, Stephen Elijah Zambo
Life of this patent
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Abstract
The following relates generally to voice assisted healthcare. In some embodiments, a digital assistant receives audio data, and determines an intent from the audio data. The digital assistant may then match the determined intent to a flow of a set of flows, where the set of flows may include at least one of: (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, or (v) initiating a pharmacy chat session. The matched flow of the set of flows may then be executed.
Claims20
A computer computer-implemented method for voice assisted healthcare, the method comprising:
- determining an intent from digital data, wherein the digital data comprises audio data or text message data;
- matching the determined intent to a flow of a set of flows, wherein the set of flows includes at least one of:
- (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, or (v) initiating a pharmacy chat session;
- and
- executing the matched flow of the set of flows.
A computer computer-implemented method for voice assisted healthcare, the method comprising:
- determining an intent from digital data, wherein the digital data comprises audio data or text message data;
- matching the determined intent to a flow of a set of flows, wherein the set of flows includes locating at least one of:
- (i) a doctor's office, (ii) an online medical care provider, (iii) a site providing virus testing, (iv) a site administering a vaccine, (v) a provider of mental healthcare, (vi) a vision care provider, (vii) a hearing care provider, or (viii) a physical therapist;
- and
- executing the matched flow of the set of flows.
A computer system for voice assisted healthcare, the computer system comprising one or more processors configured to:
- determine an intent from audio data;
- match the determined intent to a flow of a set of flows, wherein the set of flows includes at least one of:
- (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, or (v) initiating a pharmacy chat session;
- and
- execute the matched flow of the set of flows.
Dependencies are inferred from the claim text.