Concept prediction to create new intents and assign examples automatically in dialog systems

A non-transitory computer readable storage medium tangibly embodying a computer readable program code having computer readable instructions that, when executed, causes a computer device to carry out a method of improving computing efficiency of a computing device operating a dialog system, the method comprising:

• generating at least one predicted intent from an intent concept graph by combining two or more nodes of the intent concept graph;
• generating a graph embedding of the at least one predicted intent;
• generating a sentence embedding from examples from a call log;
• matching the at least one predicted intent from the graph embedding with the examples from the sentence embedding;
• and
• connecting the at least one predicted intent with the examples into a dialog system.