Dynamic and continous onboarding of service providers in an online expert marketplace
AssigneeTaskhuman, Inc.
InventorsRavi SWAMINATHAN, Kartik Thumbavanam PADMANABHAN
Life of this patent
Estimating the term…
Abstract
A system to generate and maintain a database of service provider skills and rankings with various categories is disclosed. Skills and rankings are generated from a number of corpus texts as well as service provider content. The database is dynamically updated to reflect changes to the corpus texts and/or service provider content.
Claims16
A method for analyzing skills of a service provider in an expert marketplace using content of the service provider comprising the steps of:
- accessing content of a service provider;
- extracting one or more topics from the content;
- mapping each of the one or more topics to the categories of a corpus or a spot database;
- selecting one or more of the mapped topics;
- and
- updating the skill rating of the service provider for each category of the one or more selected topics.
A system to find topics of expertise to recommend to a first service provider:
- retrieving one or more topics of expertise of a first service provider from a database;
- finding one or more topics in a corpus or spot database similar to but not present in the topics of expertise of the first service provider;
- and
- notifying the first service provider of the one or more found topics.
A system to onboard a first service provider in an expert marketplace comprising:
- receiving one or more characters of text from a first service provider;
- generating one or more categories by matching the one or more characters of text to a corpus or spot database;
- augmenting the one or more matched categories by searching the corpus or spot database for similar categories;
- displaying the one or more matched categories and the one or more augmented categories;
- wherein the spot database contains categories created by processing content of a second service provider.
Dependencies are inferred from the claim text.