# US 2022/0044201 A1 · Containerized contextual conversation system

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- Number: US 2022/0044201 A1
- Document ID: US20220044201A1
- Status: Published application
- Kind: A1
- Application number: 17/509,207
- Filed: 2021-10-25
- Published: 2022-02-10
- Earliest claimed: 2016-05-26
- Assignees: AirWatch LLC
- Applicants: Airwatch LLC
- Inventors: Gangadhar NITTALA; Ramani Panchapakesan; Arjun Kochhar; Saurabh Agrawal; Akshay Laxminarayan; Ilanchezhian Kuppusamy
- Web page: https://patentgrep.com/patent/US20220044201A1

## CPC

- G06Q 10/101: Collaborative creation, e.g. joint development of products or services
- G06Q 10/40: Business processes related to social networking or social networking services
- H04L 63/104: {Grouping of entities}
- H04L 63/105: {Multiple levels of security}
- G06Q 2220/10: Usage protection of distributed data files
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M)

## Abstract

Systems herein include a managed content application that can place markers for conversations within secure documents. A separate social application can serve as the platform for the conversations, allowing for efficient conversations that can occur in real time. The markers can be stored with the documents and identify the conversation, allowing users to retrieve historical conversations that occurred on the social application from within the document. This can allow users to quickly come up to speed without having to rehash the conversations with the original participants. Document security can also be maintained without sacrificing conversation efficiency of the social application.

## Claims

### Claim at position 1

-20. (canceled)

### Claim 21

A system for integrating real-time comments with managed documents, the system including:
a non-transitory, computer-readable medium that contains instructions;
a processor that executes the instructions to perform stages including:
viewing a document in a secured container of a content application at a first user device;
placing a marker in the document, the marker associated with a portion of the document's contents, using the content application;
initiating a conversation in a social application outside the secured container;
determining, by the content application, an amount of context from the document associated with the marker to send to the social application, the amount of context based, at least in part, on a security level associated with the document; and
sending the determined amount of context to the social application,
wherein the social application retrieves the conversation based, in part, on a selection of the marker within the secured container.

### Claim 22 (depends on 21)

The system of claim 21, wherein the content application provides the social application with a link to the marker for posting in the conversation.

### Claim 23 (depends on 21)

The system of claim 21, wherein the content application places the marker in the document by receiving a user selection of an area within the document.

### Claim 24 (depends on 21)

The system of claim 21, the stages further including converting the determined amount of context into an image and sending the image to the social application.

### Claim 25 (depends on 21)

The system of claim 21, wherein the marker includes:
information identifying the social application; and
a conversation identifier that identifies the conversation at the social application.

### Claim 26 (depends on 21)

The system of claim 21, wherein the content application displays the conversation from the social application with the document in the secured container.

### Claim 27 (depends on 21)

The system of claim 21, wherein, the content application provides an option to select a user group to converse within the social application regarding the document and wherein the stages further include determining whether a second user device can access the document based on whether the second user device belongs to the user group.

### Claim 28

A non-transitory, computer-readable medium containing instructions executed by a processor to perform stages for integrating electronic comments with secure documents, the stages including:
opening a document in a secured container of a content application based on user permissions at a management server;
placing a marker within the document based on a selection in the content application, the marker associated with a portion of the document's contents, the marker causing a social application outside the secured container to begin a conversation about the document, wherein the conversation is stored at a conversation server outside the secured container that communicates with the social application;
storing the marker and the document at the management server, separately from the conversation;
determining, by the content application, an amount of context from the document associated with the marker to send to the social application, the amount of context based, at least in part, on a security level associated with the document; and
sending the determined amount of context to the social application.

### Claim 29 (depends on 28)

The non-transitory, computer-readable medium of claim 28, wherein causing the social application to begin the conversation includes the content application providing an address to the document and identifying at least one conversation participant.

### Claim 30 (depends on 28)

The non-transitory, computer-readable medium of claim 28, the stages further including displaying the conversation and the document simultaneously within the content application.

### Claim 31 (depends on 28)

The non-transitory, computer-readable medium of claim 28, the stages further including converting the determined amount of context into an image and sending the image to the social application based on the permissions at the management server.

### Claim 32 (depends on 28)

The non-transitory, computer-readable medium of claim 28, wherein the marker includes:
information identifying the social application; and
a conversation identifier that identifies the conversation at the social application.

### Claim 33 (depends on 28)

The non-transitory, computer-readable medium of claim 28, the stages further including, upon receiving a selection of the marker in the secured container, sending a request to the social application to retrieve the conversation stored outside the secured container based on information in the marker.

### Claim 34 (depends on 28)

The non-transitory, computer-readable medium of claim 28, the stages further including, in response to placing the marker, the content application allowing the user to identify a group within the social application that can access the conversation.

### Claim 35

A method for integrating electronic comments with secure documents, including:
opening an encrypted document in a secured container of a content application based on user permissions at a management server;
associating a marker with the document based on a selection in the content application, the marker associated with a portion of the document's contents, the marker indicating a location of a conversation;
sending a request from the content application to a social application outside the secured container to initiate the conversation, wherein the social application tracks comments made in the conversation and the conversation is stored outside the secured container for access by the social application;
determining, by the content application, an amount of context from the document associated with the marker to send to the social application, the amount of context based, at least in part, on a security level associated with the document; and
sending the determined amount of context to the social application.

### Claim 36 (depends on 35)

The method of claim 35, wherein sending the request to the social application to launch the conversation includes sending a link to the marker and identifying at least one conversation participant.

### Claim 37 (depends on 35)

The method of claim 35, further including displaying the conversation within the content application contemporaneously with the document.

### Claim 38 (depends on 35)

The method of claim 35, further including converting the determined amount of context into an image and sending the image to the social application based on the permissions at the management server.

### Claim 39 (depends on 35)

The method of claim 35, wherein the marker indicates the location of the conversation by including:
information identifying the social application; and
a conversation identifier that the social application uses to identify the conversation.

### Claim 40 (depends on 35)

The method of claim 35, further including, upon receiving a selection of the marker in the secured container, sending a request to the social application to retrieve the conversation stored outside the secured container based on information in the marker.
