Systems And Methods For Providing Real Time Assistance To Voice Over Internet Protocol (VOIP) Users

A system, comprising a first information handling system coupled to a network and comprising at least one programmable integrated circuit receiving a voice over internet protocol (VOIP) audio output stream including incoming VOIP speech data of two or more VOIP speakers received from across the network, the at least one programmable integrated circuit being programmed to:

• separate the VOIP audio output stream into two or more separate VOIP speaker streams that each correspond to a respective one of the two or more VOIP speakers, and transcribe each separate VOIP speaker stream to produce a separate speaker text channel that includes one or more VOIP text strings spoken by the corresponding one of the two or more VOIP speakers;
• compare each of the separate speaker text channels in real time to one or more predefined keywords to identify a predefined keyword present within a current text string of one of the separate speaker text channels spoken by a first one of the two or more VOIP speakers;
• determine a predicted sequential correlation between the current text string containing the predefined keyword that is spoken by the first one of the VOIP speakers and one or more other text strings previously spoken by any of the two or more VOIP speakers;
• determine a current context of a user of the first information handling system;
• select a predefined modality corresponding to the current context of the user of the first information handling system;
• and
• take an action corresponding to the determined modality to alert the user of the first information handling system to the occurrence of the predicted sequential correlation between the current text string spoken by the first one of the VOIP speakers and the one or more other text strings previously spoken by any of the two or more VOIP speakers.