# US 2022/0036268 A1 · Providing Financial Services to Unserved and Underserved Areas

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- Number: US 2022/0036268 A1
- Document ID: US20220036268A1
- Status: Published application
- Kind: A1
- Application number: 15/728,259
- Filed: 2017-10-09
- Published: 2022-02-03
- Earliest claimed: 2017-10-09
- Applicants: Wells Fargo Bank, N.A.
- Inventors: H. Brock Kolls; Chhanda Charan Patanaik; Timothy A. Gates; Merle D. Wait, JR.
- Web page: https://patentgrep.com/patent/US20220036268A1

## CPC

- G06Q 10/06314: {Calendaring for a resource}
- G05D 1/0088: {characterized by the autonomous decision making process, e.g. artificial intelligence, predefined behaviours (using knowledge based models G06N5/00)}
- G06Q 40/02: Banking, e.g. interest calculation or account maintenance (credit or loans G06Q40/03)
- G08G 1/202: {Dispatching vehicles on the basis of a location, e.g. taxi dispatching}
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G05D: SYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES
- G08G: TRAFFIC CONTROL SYSTEMS (guiding railway traffic, ensuring the safety of railway traffic B61L; arrangement of road signs or traffic signals E01F9/00; radar or analogous systems, sonar systems, lidar systems specially adapted for traffic control G01S13/91, G01S15/88, G01S17/88; {radar or analogous systems, sonar systems, lidar systems specially adapted for anti-collision purposes G01S13/93, G01S15/93, G01S17/93})

## Abstract

A method for matching financial services to locations includes identifying one or more locations which are unserved or underserved regarding financial services. A set of the financial services that could be applicable at one of the one or more locations is determined. A set of technologies needed to implement the set of financial services is determined. A vehicle that contains the set of technologies is identified. The vehicle is directed to the one of the one or more locations.

## Claims

### Claim 1

A method implemented on an electronic computing device for matching financial services to locations, the method comprising:
identifying one or more locations which are unserved or underserved regarding financial services using information received from one or more databases regarding current locations of financial institutions in a geographical area, including:
querying the one or more databases for aspects of the one or more locations, the aspects including:
(i) types of events at the one or more locations;
(ii) times of the events at the one or more locations; and
(iii) frequency of the events at the one or more locations; and
determining a set of the financial services to provide at one of the one or more locations based on an event type at each of the one or more locations, including determining a first set of the financial services when the event type is a payday for employees of a business at the one of the one or more locations, and including determining a second set of financial services when the event type is a sporting event at the one of the one or more locations, the first set and the second set being different from each other;
identifying a set of technologies needed to implement the determined set of financial services;
configuring the vehicle to include the identified set of technologies; and
autonomously driving the configured vehicle to the one of the one or more locations.

### Claim 2 (depends on 1)

The method of claim 1, further comprising:
identifying a specific date and time for which the financial services are needed at the one of the one or more locations; and
directing the vehicle to the one of the one or more locations at the specific date and time.

### Claim 3 (depends on 1)

The method of claim 1, wherein the one or more locations include rural areas that are unserved regarding the financial services.

### Claim at position 4

4-6. (canceled)

### Claim 7 (depends on 1)

The method of claim 1, wherein one of the one or more locations is at or near a retirement community and the financial services are directed to residents of the retirement community.

### Claim 8

(canceled)

### Claim 9 (depends on 1)

The method of claim 1, wherein the vehicle includes technologies of an automatic teller machine (ATM) and an optical reader.

### Claim 10 (depends on 1)

The method of claim 1, wherein the vehicle includes video-conferencing.

### Claim 11 (depends on 1)

The method of claim 1, wherein the vehicle includes functionality for full-service banking.

### Claim 12 (depends on 1)

The method of claim 1, further comprising:
identifying a retail branch of a financial institution that supports the set of technologies and that is a closest to the one of the one or more locations; and
creating a link between the retail branch and the vehicle.

### Claim 13 (depends on 1)

The method of claim 1, further comprising receiving information from one or more sources identifying at least one of the one or more locations that may need the financial services.

### Claim at position 12

14-19. (canceled)

### Claim 20

A server computing device, comprising:
a processor; and
system memory, the system memory including instructions which, when executed by the processor, cause the server computing device to:
use information received from one or more databases regarding current locations of financial institutions in a geographical area to identify one or more geographical locations that are unserved or underserved regarding financial services, the use information including:
query the one or more databases for aspects of the one or more geographical locations, the aspects including:
(i) types of events at the one or more geographical locations;
(ii) times of the events at the one or more geographical locations; and
(iii) frequency of the events at the one or more geographical locations;
identify a set of the financial services to provide at one of the one or more geographical locations based on an event type at each of the one or more locations, including determining a first set of the financial services when the event type is a payday for employees of a business at the one of the one or more locations, and including determining a second set of financial services when the event type is a sporting event at the one of the one or more locations, the first set and the second set being different from each other;
identify a set of technologies needed to implement the identified set of financial services at the one of the one or more geographical locations, the set of technologies including at least one of checking cashing technology and cash dispensing technology;
configure the autonomous vehicle to include the set of technologies identified as needed at the one of the one or more geographical locations;
determine a date and time for when the autonomous vehicle is needed at the one of the one or more geographical locations; and
autonomously drive the autonomous vehicle that is equipped with the identified set of technologies to arrive at the one of the one or more of the geographical locations at the date and time for when the autonomous vehicle is needed at the one of the one or more geographical locations.
